Privacy policy

Personal data

We only collect, process and use your personal data with your consent for the purposes agreed with you or in line with other legal requirements in accordance with the General Data Protection Regulation (GDPR); this is in compliance with the provisions of data protection and civil law.

We only collect personal data that is required for the execution and management of our legal services or that you have voluntarily provided to us.

Personal data include all data that contain individual details about personal or factual circumstances, such as names, addresses, email addresses, telephone numbers, date of birth, age, gender, national insurance numbers, video recordings, photos, voice recordings as well as biometric data such as fingerprints. Sensitive data, such as health data or data related to criminal proceedings, may also be included.

Information and deletion

As a client or, more generally, as a data subject, you have the right – subject to the lawyer’s duty of confidentiality – to obtain information about your stored personal data, their origin and recipients and the purpose of the data processing at any time, as well as the right to rectification, data transmission, objection, restriction of processing and blocking or deletion of incorrect or inadmissibly processed data.

If there are any changes to your personal data, please inform us accordingly.

You have the right to revoke your consent to the use of your personal data at any time. Your request for information, deletion, correction, objection and/or data transfer, in the latter case provided that this does not involve a disproportionate effort, may be sent to the firm at the address stated in point 9 of this declaration.

If you are of the opinion that our processing of your personal data violates relevant data protection laws or that your data protection rights have been violated in another way, you have the option to submit a complaint to the competent supervisory authority. In Austria, this is the data protection authority (Datenschutzbehörde).

Data security

Your personal data are protected by appropriate organisational and technical measures. These relate to protection against unauthorised, illegal or even accidental access, processing, loss, use and manipulation.

Notwithstanding our efforts to maintain an appropriately high level of care at all times, information you disclose to us via the Internet may be viewed and used by others.

Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorised access by third parties (e.g. email or telephone hacking, or fax interception).

Data usage

We will not process the data provided to us for purposes other than those covered by the mandate agreement, with your explicit consent or otherwise in accordance with the GDPR. An exception to this is the use of data for statistical purposes, provided that the data have been anonymised.

Data transmission to third parties

In order to fulfil your mandate, it may be necessary to forward your data to third parties (e.g. the opposing party, substitutes, insurance companies, service providers we use and to whom we make data available, etc.), courts or relevant authorities. Your data will only be forwarded in accordance with GDPR, in order to complete our contracted work for you or on the basis of your prior consent.

Furthermore, we inform you that in the course of our legal representation and support, third parties may regularly collect factual and case-related information about you.

Some of the recipients of your personal data mentioned above are located or may process your data outside of your country. The level of data protection in other countries may not be the same as in Austria. However, we only transfer your personal data to countries which the EU Commission has decided have an adequate level of data protection, or we take measures to ensure that all recipients have adequate levels of data protection through the use of standard contractual clauses (2010/87/EC and/or 2004/915/EC).

Disclosure of data breaches

We strive to ensure that data breaches are identified at an early stage and, where appropriate, reported immediately to you or the relevant supervisory authority, including the relevant categories of data involved.

Retention of data

We will not retain data for longer than is necessary to fulfil our contractual or legal obligations and to defend against any liability claims.


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Our contact details

The protection of your data is particularly important to us. You can contact us at Eustacchio Attorneys, A-1090 Vienna, Austria, T+43 1 3199700, Fax: +43 1 319970022, e-mail:, at any time with any questions or to revoke your permission for our use of your personal data.